Vinted Shoppers Express Anger About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
